Specific appointment times are made for the convenience of both you and the physicians. While every effort is made by our physicians to keep to the appointed schedule, the nature of medical practice is such that unexpected emergencies do occur, which may delay us. Rest assured that when you become acutely ill, we will also make time for you. Arrive 5-10 minutes before your appointment so insurance matters can be addressed by the receptionist. Please bring your insurance card on every visit. If you must cancel an appointment, call the office at least 24 hours in advance so that the time can be released to another patient.
AFTER HOURS CARE
Our physicians or their assistant are on call 7 days a week 24 hours a day. To reach our physicians after hours or to see who is covering for him, please call our answering service at 404-881-9727. If you do not receive a call back in 10 minutes, please call again.
Our medical secretaries are trained to record and relay messages and schedule routine appointments. Nurses can assist with medical questions and arrange urgent appointments. When a call-back from a staff member is necessary, these will be done as time allows, usually after clinic appointments are complete.
We accept assignment on all Medicare patients. We accept many of the managed care health plans currently on the market. Payment for services is expected at time of service, and as a courtesy we will be glad to file your insurance for you.
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The Kaufmann Clinic, Inc. * Internal Medicine
Patient Account Inquirie`s (for both offices): 770-874-2765 or 770-874-2766